Privacy Policy

1. Introduction

Kelvix Energy LLP ("Kelvix", "we", "our", or "us") is dedicated to protecting the privacy and security of our customers, website visitors, and authorized distributor partners. This policy explains how we collect and use information through our website and digital services.

2. Information We Collect

We collect information that you directly provide when submitting inquiry forms, calculating power loads, or applying for dealerships:

• Contact Details: Full name, business email address, phone number, city, and state.
• Project & Sizing Data: Electrical appliance specifications, estimated load wattage, and required backup hours.
• Distributor Application Details: Firm/Company name, GST registration status, territory jurisdiction, and business profile.

3. How We Use Your Information

Your data is used strictly for legitimate commercial and engineering purposes:

• Preparing customized technical quotations and engineering system recommendations.
• Evaluating dealership applications and allocating regional distributor territories.
• Providing on-ground warranty, service support, and dispatching spare parts.
• We do not sell, rent, or trade your personal or business data to third-party advertisers.

4. Data Security

We maintain industry-standard physical, electronic, and procedural safeguards to protect all submitted data against unauthorized access, alteration, or disclosure.

5. Contact Privacy Officer

If you have any questions regarding this Privacy Policy or wish to request data updates, please contact our compliance department at privacy@kelvixenergy.com.